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Home  Corporate   Privacy Statement

 
 
TIMBERWeb Trading Limited takes the privacy of its users seriously. We are committed to safeguarding the privacy and data of our users while at the same time providing a personalised and valuable service to businesses involved in the global Timber, Lumber and Forestry businesses and associated industries. We have reviewed this privacy statement in the light of the new European GDPR regulations.This is the privacy statement of the Company, whose principal website location is www.timberweb.com. If you have any requests concerning your business and personal contact information or any queries with regard to these practices please contact operations@timberweb.com. TIMBERWeb is designed to be used by businesses and not consumers. It is a Business to Business website.

Postal address: TIMBERWeb Trading Ltd and "TIMBERWeb"
54
Saxmundham Road
Aldeburgh
Suffolk
IP15 5JE
United Kingdom

Telephone Please use email or fax for all privacy enquiries or normal post to the CEO at address above marked private and confidential, or email a request for telephone contact.

Fax +44 207 9003444

eMail operations@timberweb.com

What information does TIMBERWeb collect?

As visitors enter TIMBERWeb, our server automatically logs the visitor's domain name and IP address. Business and Personal contact information is collected by TIMBERWeb Trading Limited through the use of enquiry, access request and registration forms and every time you e-mail us your details. The information requested in these forms includes Name, Company Address, E-mail Address and Telephone and Fax Numbers. Should a visitor wish to subscribe to the TIMBERWeb service online, then they can do so using our Join Online Process accessed from the left navigation bar. WE DO NOT COLLECT OR STORE YOUR CREDIT CARD INFORMATION online and will not request it by telephone or email we use a global payments specialist PAYPAL as part of our join online process to take your credit card details and inform us if the payment is authorised. When we are notified the payment has been authorised we will check your application and if we approve your application to be become a member of TIMBERWeb then we will accept the payment and your membership will be set up (delivered) within 24 hours if the following day is a working day otherwise on the next working day.

We use "cookies" to identify you when you visit the TIMBERWeb site and to build up a demographic profile. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. Find out more about the use of cookies on http://www.cookiecentral.com. Our use of cookies also allows registered users to be presented with a personalised version of the site.

TIMBERWeb embeds Statcounter.com third party code snippets in web pages for analytical purposes to enable us to improve the service to members and visitors and control bona fide use of the web site. Data collected by these partners is date,time, country, IP address, Operating system, Screen resolution, Current page and title , URL. We also partner with Google Adsense to provide additional tailored advertisements to users based on the user's profile with Google.

Members of TIMBERWeb are requested to complete a profile of their business which we store to assist matching of buyers and sellers. This profile is published on the members page of the directories in full to other full members and in summary form to registered members. Details of members offers and requests are also retained on the same basis. Personal Contact details are only published to other members unless requested to made public by the member.

TIMBERWeb Privacy Policy

TIMBERWeb handles both its members (subscribers) and visitors information with the utmost respect, care and confidentiality.

TIMBERWeb only collects and stores information to enable TIMBERWeb and its associated websites to operate smoothly and improve content for subscribers and visitors.

TIMBERWeb will in some cases use the information collected on the site for marketing purposes. This may be in the form of site updates, conference or trade exhibition notifications or general sales information. In certain circumstances, TIMBERWeb may share the information with other organisations. This will include organisations necessary for the smooth running of TIMBERWeb such as our website hosting partners. Those wishing to be excluded from any mailings should notify us at operations@timberweb.com

Information regarding individuals or companies usage of the TIMBERWeb site will be kept confidential and will only be available to those who require it for the efficient operation of the TIMBERWeb site, or for corporate or statutory purposes.

WE DO NOT COLLECT OR STORE YOUR CREDIT CARD INFORMATION online and will not request it by telephone or email we use a global payments specialist PAYPAL as part of our join online process to take your credit card details and inform us if the payment is authorised. When we are notified the payment has been authorised we will check your application and if we approve your application to be become a member of TIMBERWeb then we will accept the payment and your membership will be set up (delivered) within 24 hours if the following day is a working day otherwise on the next working day.

All subscriber user names and passwords are confidential and will not be available to anyone outside TIMBERWeb for any reason.

All information of a confidential nature collected by TIMBERWeb related to the User is stored as securely as possible and is available only to authorised TIMBERWeb staff.

TIMBERWeb will cooperate in any legal investigations of our Members or visitors and will in this event surrender any information we are ordered to by a court or appropriate authority. TIMBERWeb will use its discretion as to the level and degree of the information released.

TIMBERWeb accepts no responsibility for the privacy policies of any sites visitors can access through ours.

Given that the Internet is a global environment, using the Internet and more specifically the TIMBERWeb Marketplace necessarily involves the transmission of data on an international basis to users established outside the European Economic Area in areas where safeguards on data are not to the same degree as European Union Law. Therefore, by browsing the TIMBERWeb site and communicating electronically with us you acknowledge and agree to our processing of data in this way. In the same way links from TIMBERWeb access websites that are not within the control of TIMBERWeb as far as content, data protection, legal jurisdiction. TIMBERWeb does not endorse these websites, will not regularly review them. Accessing websites from links from TIMBERWeb is at your sole risk. TIMBERWeb advises caution before passing on any of your business or personal data and to check the privacy statements.

You have a right to complain to us at anytime concerning how we process your data, and we will comply with your requests within a reasonable time unless such request is outside our direct control or in contravention of legal requirements. If you have registered with us your information will be published in our directories and available to visitors and full paying members. If you would like to be removed please eamil operations@timberweb.com

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